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Remote Desktop

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Connecting to a Remote Computer

Virtual Private Network - Remote Desktop Protocol

Note: you must have Remote Desktop enabled on the remote computer. CP>System>Remote and have VPN configured on the remote device you are dialing i.e. a VPN enabled router or a Remote Access Server (with the router set to pass through VPN connections - ports 1701,1723,47)

  1. In 'Network Connections' create a new connection selecting the VPN option in the wizard.
     
  2. Make sure you are connected to the Internet then dial this connection. You should now be able to access your remote computer.
     
  3. After you have a connection to the remote computer start the Remote Desktop session. Go to Start>Programs>Accessories>Communications>Remote Desktop. Enter the details of your remote computer then connect.
     
  4. You will see the remote desktop as if you were sitting in front of it and be able to do everything on the remote computer.
     

Known Problem

Connects and then drops within 15 seconds.

FIX
Depending on the route taken to get to the gateway, there may or may not be "black-hole" routers in the path. The solution was to add two registry keys to the Windows XP box (These keys should be valid all the way back to NT 3.51).

The keys should be added to...
HKEY LOCAL MACHINE\System\Current control set\Services\Tcpip\Parameters then follow the details below.

Add -

Value Type: REG_DWORD - Boolean
Key Name: EnablePMTUBHDetect
Valid Range: 0,1 (False, True)
Set To: 1

Description: Setting this parameter to 1 (True) causes TCP to try to detect "Black Hole" routers while doing Path MTU Discovery. A "Black Hole" router does not return ICMP Destination Unreachable messages when it needs to fragment an IP datagram with the Don't Fragment bit set. TCP depends on receiving these messages to perform Path MTU Discovery. With this feature enabled, TCP will try to send segments without the Don't Fragment bit set if several retransmissions of a segment go unacknowledged. If the segment is acknowledged as a result, the MSS will be decreased and the Don't Fragment bit will be set in future packets on the connection. Enabling black hole detection increases the maximum number of retransmissions performed for a given segment.

Value Type: REG_DWORD - Boolean
Key Name: EnablePMTUDiscovery
Valid Range: 0,1 (False, True)
Set To: 1

Description: Setting this parameter to 1 (True) causes TCP to attempt to discover the Maximum Transmission Unit (MTU or largest packet size) over the path to a remote host. By discovering the Path MTU and limiting TCP segments to this size, TCP can eliminate fragmentation at routers along the path that connect networks with different MTUs. Fragmentation adversely affects TCP throughput and network congestion. Setting this parameter to 0 causes an MTU of 576 bytes to be used for all connections that are not to computers on the local subnet.

 


 


                                                                         

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